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Customer Care International provides innovative Customer Care programs to both the SME and Corporate sectors specialising in creating greater customer loyalty and customer retention. The company’s unique services revolve around:

        • Customer Relationships
        • Customer Service
        • Customer Satisfaction
        • Customer Loyalty

Customer Care International caters for all industry types throughout Australia.

The expertise of Customer Care International and the comprehensive range of services it offers has lead to Customer Care International being engaged by many businesses as their ‘Customer Care Management’ resource centre.

No other business in the Customer Relationship and Customer Satisfaction Industry offers such a comprehensive multi-benefit and complete all-in-one solution as that provided by Customer Care International.

Our comprehensive range of services have been designed to provide a 'one stop' customer care resource that includes:

Customer Care Business Assessment/Diagnostic

 

 

Customer Relationship Enhancement

 

 

Customer Satisfaction and Loyalty Assessment

 

 

iCARE – Online Customer Care Management System

 

 

Customer Service Training

 

 

Customer Care Managers Forums

 

 

Customer Care Benchmarking

 

 

Customer Care Certification

 

 

Customer Care Point of Difference Program

 

 

Customer Care Performance Reviews

 

 

 

What business owners think of Customer Care International...
 

 

“Customer Care International is an amazing program”

 

 

“Our number of Repeat Customers has increased”

 

 

“Delivered exactly what they said it would”

 

 

“We have had great success in using Customer Care International”

 

 

“Definitely a worthwhile investment”

 

 

“I would recommend Customer Care International to anyone”

 

 

“Their service is unbelievably great”

 

 

“We have seen a significant increase in additional business leads”

 

 

“Customer Care International has exceeded our expectations”

 

 

“We have received incredible benefits by using Customer Care International”

 

 

“Customer Care International is essential for any business serious about its customers”

 

 

“I would say to any business not using Customer Care International, they should be”

 

 

“We have saved customers and gained customers as a result of using Customer Care International”

 

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Did You Know


A five percent increase in customer satisfaction can lead to a 25 to 125 percent increase in company profits.

 

Source: Bain & C0.



“Repeat customers spend 33% more than new customers.”

 

Source: About.com.


“Your most unhappy customers are your greatest source of learning.”

 

Source: Bill Gates, founder of Microsoft.


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